I copied the files from the debugger version in the Windows\sysWOW64\Macromed\Flash\ folder, installed the standard 64bit Flash Player, then copied the debugger files back to Windows\ sysWOW64\Macromed\Flash\ to overwrite the standard 32bit files ( not Windows\ system32\Macromed\Flash, of course). This will usually fix 99% of the issues." If all of these steps fail, we will uninstall the player completely and reinstall the debug player to ensure they didn’t have a corruption somewhere. If they are using Chrome, we will follow the steps here ( ) and in the TechNote linked below. Customers will install the wrong version for the browser they are using, or just not complete the install at all. We use the TechNotes linked below for this ( being the main one). This is where probably 90% of the cases get resolved. "From the support side, we usually first ensure that they have actually installed the debug player. This is suggestion from customer support: We recommend using 32 bit version.įlash Build issue (not recognizing right FP version) is separate isuse that you can address. I heard that non of the tools support 64bit debugging so using Flash Player 64 bit debugger doesn't do anything.
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